Microsoft Store not opening on Windows 11? Here are several solutions

The Microsoft Store, built into Windows 10 and Windows 11, lets you directly download games, software, and movies. Unfortunately, it may happen that it does not open with Windows 11, that it crashes or that it does not download applications. So we are going to see 6 ways to solve these problems. And if no solution has worked, we will see how to reinstall it.

1. Check for updates

Check that updates are enabled by typing “Services” in the search bar. Go down the list to “Windows Update”, and browse the columns of this row to verify that “Automatic” and “Running” are displayed. If this is not the case, double-click on the line to make the necessary settings in the “General” tab of the window that is displayed.


Also, check that the latest updates have been installed. In the settings, select “Windows Update” and click on “Check for updates”. If updates are pending, click “Install Now”.

2. Clear Cache

In case of malfunction with any application, it is generally advisable to clear the cache of the Microsoft Store. To do this, go to Windows search, then name “wsreset”. A window with a black background will appear. Do not touch anything, it will close by itself once the process is complete.


3. Repair the system

Windows has a file verification utility. To use it, open the terminal as an administrator by entering “cmd” in the search.


Then type the following command:
sfc/scannow .You don’t have to do anything more: the system will look for any errors and correct them.


4. Repair the Microsoft Store

Windows offers a “Repair” feature for all applications. In settings (shortcut Windows+i) choose “Apps” then “Apps and features”. Then look for Microsoft Store in the list.


Then click on the 3 dots on the right to access advanced options, including “Repair” and “Reset”. You will therefore logically start with “Repair”, and if necessary you can return to this same menu, and this time choose “Reset”.


5. Use the Troubleshooter

From the settings home, click on “Troubleshoot”.


Choose “Other troubleshooters”


From the list that appears, choose “Windows Store apps”.


Windows will check all the applications, and possibly fix the problem ones.

6. Check Windows Settings

The Microsoft Store uses certain information about your device to serve you apps and manage billing. Wrong data can cause problems, especially with installing and updating apps and games.

a. Time

In the settings, choose “Time and language”. In the menu that opens, then click on “Date and time”. and check that the “Set time automatically” and “Set time zone automatically” buttons are enabled.

b. The region

Likewise, location is important so that the Windows Store knows what products you carry. This time click on “Language and region” and check that the correct country is selected in the drop-down menu.

vs. The internet connection

The Microsoft Store needs to connect to Microsoft’s remote servers to access all apps, show you what’s new, and download content. A slow or unstable connection can completely block its operation.

D. DNS settings

In the settings, open “Network and internet” then “Advanced network settings”. Select your network and click “Show additional properties”. Set the “DNS Server Assignment” line to “Automatic (DHCP)”.

e. A proxy

Still in the network settings, this time click on “Proxy” and disable it.

7. Reinstall the Microsoft Store

If none of the other solutions worked, you can try reinstalling Microsoft Store. This one cannot be deleted like any other application, so you will have to do 2 steps: uninstall it, then reinstall a new version.

In the terminal in administrator mode, enter the following command to uninstall the Windows Store:

Get-AppxPackage *windowsstore* | Remove-AppxPackage

Then you will need to use a second command to reinstall it:

Get-AppXPackage *WindowsStore* -AllUsers | For each {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}

Then restart your PC and check that this new version works correctly.

You have a question about Windows 11, Windows 10 or simply want to discuss with the MonWindows community of Rendez-vous in our forums:

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